This session will explore tools such as the CCAPS and Clinical Load Index (CLI) to analyze student/client-level trends in mental health needs, treatment outcomes, and service capacity. Presenters will highlight how this data can be used to advocate for staffing, track performance, and shape student-centered services. This webinar is a part of the Data-Driven Decisions: Turning Numbers into Action for Campus Mental Health webinar series. Brought to you by the ACHA Health and Well-Being Executive Leaders Section.

This presentation highlights how Rutgers University supports students experiencing basic needs challenges through a holistic, student-centered model. Beyond food access at the Basic Needs Center, Rutgers offers housing support, financial guidance, technology resources, and case management to promote overall well-being. Participants will learn how integrated services, cross-campus collaboration, and compassionate practices reduce barriers, strengthen stability, and help students stay engaged and successful in their academic journey.